We bought a product from them within the last 12 months and the company stated they had a 10-year warranty. The warranty was backed by proper upkeep. We did all of the things they told us to do and more. Then when the motor blew they denied our claim saying it was "too dusty" even though we cleaned it every week. After days on end of no response from their customer service team, finally they actually looked. Any by looked at it I mean they just viewed a picture we submitted and denied us from that. There is no due diligence with this company and no justifiable reasoning to deny our warranty. They clearly mislead their customers by saying it is backed by a non-existent warranty. It is extremely frustrating and now we are out thousands of dollars and have no air compressor during our busiest time of the year which has resulted in significant shipping delays. They claim American made but their products clearly are not. Just an awful company with terrible business practices.
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