usairtours.co.uk

3.4
3.4 Based on 40 reviews

You can only buy a USAirtours personalised tailor made holiday through one of our appointed travel agencies. Travel agents choose to work with USAirtours and together we build perfect tailor made holidays to meet the individual needs of discerning travell...

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Marcia Ross
Villa plagued by rodents and insects

We were unaware when we booked a two-week trip to a destination that it would be coordinated through another service. Our troubles began upon arrival, as we couldn't secure a flight into the main city despite booking more than a year in advance. At the car rental, we found no larger vehicles available and ended up with two smaller ones after a lengthy wait. Once at our accommodation, we arranged for groceries to be delivered the next day. However, we were disturbed at night by a rat infestation—yes, rats. There were also cockroaches present. The representative acknowledged ongoing issues with the properties, stating it was expected. Really? I certainly did not anticipate this. I advise against using this service. They offered no apologies and merely mentioned that pest control would be contacted once we reported the issue.

1
Date of experience: Oct 18, 2025

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Business Details

  • You can only buy a USAirtours personalised tailor made holiday through one of our appointed travel agencies. Travel agents choose to work with USAirtours and together we build perfect tailor made holidays to meet the individual needs of discerning travellers.

  • email customerservice@usairtours.co.uk
  • call 02034722144
  • language https://www.usairtours.co.uk

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