We were unaware when booking a two-week holiday to Orlando that it would be managed by another service. Our troubles began upon arrival in Tampa, as we couldn't secure a flight to Orlando despite booking over a year in advance. At the car rental, we were informed that there were no available 12-seater minibuses, and after waiting for over an hour, we received two smaller vehicles instead. After reaching our villa, we arranged for grocery delivery for the following day. That night, we left our bread by the stove, only to be awakened by a rat infestation. Yes, rats. There were also cockroaches. We were told they have ongoing issues with their villas, which we certainly did not expect. This company should be avoided. They never offered an apology and claimed they sent pest control when we reported the problem.
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You can only buy a USAirtours personalised tailor made holiday through one of our appointed travel agencies. Travel agents choose to work with USAirtours and together we build perfect tailor made holidays to meet the individual needs of discerning travellers.
