This is one of the worst companies I've ever dealt with in 54 years of my life. I ordered Mr. Robot jacket from the website because it looked great in the picture. The order was placed on 01/18/2026. It said 13-15 days, Free shipping. Almost a month later, still NO product, so I contacted the customer service. The notorious Lisa Amber answered my emails, saying they cannot refund my money because the shipment is on its way. I got the jacket almost 2 months after on 03/09/2026; the sender was from Pakistan. Since my son liked the jacket enough and I had no energy to fight, get the return label and return to Pakistan, we kept it. Then a few weeks later, FedEx billed me for another $19 to pay the tax for importing the goods. I emailed to Lisa Amber and told her that this was supposed to be Free shipping (it's in my order slip). She highlighted a fine print on their website how customers are responsible for import/taxes. Unbelievable! Did we even know it's coming from Pakistan for 2 months? The website is USA jacket, not Pakistan jacket!! On the website, it says 12-15 days, Free shipping. This is the worst company ever. I had to pay the $19 because it'll go to collection if I don't. Do NOT purchase anything from this company.
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USA Jacket is a one stop platform for all those who are looking to buy authentic leather garments that are inspired from Superheroes, Movies, TV Series and Celebrities. We promise to deliver Jackets as per your expectations in very reasonable price on ...
