Greetings- I have purchased the Lily Collins Inheritance coat from this company and I am more than happy with the coat it is beautiful the quality it wonderful, but what I must tell you about is the kindness and compassion with which I was treated due to personal circumstances I pretty much only shop online & sometimes it can be hit and miss & what I have encountered it seems in the past several years is customer service is evaporating and it may be due to what seems to me like people seem to be looking for reasons to be offended. If you’re looking for them, you will find them however, with this company I had a couple of questions so I reached out immediately with a very kind and caring response responded back one of my issues is, I cannot regulate my body temperature and I simply asked them how long it would take for the shipping didn’t ask them to ship it sooner, but they must have expedited it because it was here very quickly but anytime I communicated with them they refer responded quickly kindly compassionately I was truly in awe🫢 With gratitude 🙏 I would recommend to anyone and everyone to buy from this company. Their prices are excellent. Their quality is excellent. Their customer service is over the top.
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