I am writing this because I want to share and also provide broader context to the experience and what I feel USAJackets is trying to do...My first purchase fell short in size and fit - However the craftsmanship was there. They made a great jacket for the price in my view. Then, I asked for a return, and they gave me a counter offer; keep the jacket, and reorder with just the shipping charge. I said yes with the stipulation that we get the measurements right. I provided those measurements to USAJacket and crossed my fingers. The new jacket came and was a perfect fit. I'm so glad I was able to work with them to come to a result where I got the jacket I wanted. Great jacket for a great price.I want to also mention that what I see is a company trying to provide some pretty cool jackets for a stellar price. They may happen to be challenged by language, culture etc., but in the end, as with any business, they are trying to do better, build a business and make it work. I applaud them for working to build that business. Customer service is the edge they can provide if they continue to work with their customers to get it right. They get a thumbs up. If you're an unsatisfied customer, give them the chance to fix it. Play an active role in getting it resolved. Don't just blow up and give them a bad review. Thanks for listening.
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USA Jacket is a one stop platform for all those who are looking to buy authentic leather garments that are inspired from Superheroes, Movies, TV Series and Celebrities. We promise to deliver Jackets as per your expectations in very reasonable price on ...