I have banked at US Bank for over 30 years and always thought they were exceptional. NO MORE.
1st, they need to join the times. They don't allow uploading of documents or emailing only can fax or put in snail mail. Serious, who faxes anymore.
2nd, my one account I didn't use a lot. Maybe 4 or 5 transactions a year but I left at lease $1K in the account. They told me if I didn't have more activity they would have to close the account. No problem, closed and lost a long time client.
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