Much of the cellular industry is a scam upon the consumer. US Cellular from the very beginning tried to continuously up sell their product charge for everything and then did not even live up to their agreement from the start gate. It took numerous phone calls & a lot of wasted time to get very minimal satisfaction. Have been a customer for two years & had several problems with billing issues & connectivity. Unfortunately I live in a rural area & there is not really a choice of providers. I am not one to dislike businesses, but this company I have a real dislike for everything about what they do. Now they are part of T-Mobile and I can see it getting even worse.
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