I did a contract buyout and reimbursement with us cellular. I was told that if I paid off my final bill, I would get a gift card that I could use to reimburse me for the amount I paid. I went through the entire process and I just received the gift card today. However, it was a virtual card that I can’t use for anything besides online shopping. I am not able to use it to pay off the card that I used in the first place to pay the final bill. I was told basically that I was sh**t out of luck by the escalation team. He kept telling me ‘I would use it towards Amazon’. No, I was told and under the pretense that I would be able to be reimbursed. It was a lie. A scam. I can’t even connect it to a digital wallet like Apple. And after activating the card, it states I can’t use it for cash or atm transfers. So I am out of luck of 650$. And for a 25 year old in this economy, I feel like I was scammed.
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