From my first time in the store through now (over 2 years later as I am looking to pay off my installment plan and get away from this company) I have been lied to about my bill. For some reason when I signed up it couldn’t be processed online so I went into the local store. They for some reason couldn’t give me the online deal. Okay that happens. But when I get my first bill it is $20 per month higher than what I was told by the guy at the store. Since then my bill has continued to go up without me changing coverage. Not like every month but every 6 months or so my bill goes up. They can’t explain it when I chat in.
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