use.ai

1
1 Based on 13 reviews

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Lauren McAuley
Once you signup they hide an auto-renew charge and when asking for a refund they will repeat the sam

Once you signup they hide an auto-renew charge and when asking for a refund they will repeat the same email to you, without reading your email, saying " I understand this is frustrating and I appreciate your persistence. I have confirmed your subscription cancellation is complete, so no further charges will occur. However, we still cannot locate a matching subscription in our system to authorize a refund" they will keep doing this no matter what information you give, how can they not see my account even though they can see the subscription has been cancelled? I have given them every email I have, every card detail and my full name but still nothing. Absolute scam DO NOT USE!

Update: They have responded to this review however, once I emailed the email below they have went radio silent with no refund. They say they’ll refund you on these reviews to seem like they’re not a scam. They are. Still claiming they don’t see my account.

1
Date of experience: Feb 11, 2026

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