I will never buy from Mercedes again I have had 3 cars with them over the years , the last two have had faulty alarm sensors.My car was due a recall I eventually managed to get it booked in I explained on the phone while booking my car in about my alarm going of this is on a new GLB I stated I’ve had it checked and it’s over head control panel and it’s booked in with another garage as I’m aware of Mercedes pricing.I went to hand my car in for its recall they have stated they had no recall on the car and it’s in for a diagnostic test which i stated no it was for its recall I got told they would sort it.Today I have had a invoice for £663 for a diagnostic test which I’ve already had and for them to replace the overhead unit double of what I was paying at the other garage , at first I got asked to pay £517 for the work and part they have fixed apparently for it then to jump up to £663 when I said I was paying in full and not instalments.Money greedy company that doesn’t care about loyal customers I will buy from elsewhere now
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