Extremely disappointed in lack of Customer Service.Received a manufacturer recall on my E250, due to a safety fault with airbags. Merc say the work will take half a day but are not willing to cover any related costs other than the repair, have the cheek to try to charge £35 for a courtesy car or you can sit around for 4 hours.Disgusting that they are incentivising themselves to put substandard parts in their vehicles by making it a revenue opportunity! Mercedes is supposed to be a luxury car brand, the customer service is more like a budget airline. I have been waiting over a month for a response from Customer Services.
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