I was ecstatic to be able to purchase a Mercedes, the prize, the joy of driving a Mercedes was unreal. But due to no fault of my own when the vehicle has a problem ,This feeling soon turned to disbelief ,disappointment ,shock all rolled into one ,all due to the after sales care management team who runs from Preston and Blackpool ,how the after sales care manager made me feel was unbelievable They accused and refused to believe the vehicle didn’t have any faults ,they damage your vehicle ,treat it with disrespect and then state it’s the customers fault,It’s a pity as when your considering purchasing a Mercedes your treated like a queen but when there’s a fault and the after sales manager is involved ,your treated like a criminal,shame on you Marshall Mercedes Benz of Preston and BLackpool ,if I could I’d give them a zero,1 is far too good for themBuyers beware
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