Buyer beware ….1 year old Mercedes GLE - front parking sensors stopped working. Took them to dealer who refused a warranty claim due to a stone chip in one sensor. Quoted nearly £500 to replace one sensor. No damage around sensor, just small dent in one - probably clauses by a stone. How can these be fit for purpose? They are low down at front of vehicle. Clearly not robust if it can’t withstand a small stone impact - and end up costing the owner £500. Customer service in dealership was dreadful. Reviews on here clearly show Mercedes just don’t care. Meant to be a premium brand. Charge a premium price and offer sub standard customer service. Really wish I’d stayed with Audi who are fantastic.
Claim your business profile now and gain access to all features and respond to customer reviews.