Shocking, although this may sound incredibly rude, I strongly suspect they have an inability to read.I’ve had multiple issues with my vehicle, almost three months later I haven’t had anything of substance from Mercedes.They push you to the dealer, the dealer pushes you to Mercedes. You call Mercedes and email them (15+ hours on the phone) and all they can do is email a department who ignores you.Broken vehicle that is unsafe to drive, the seatbelts are a safety hazard since purchase and they don’t even have the capability to string a sentence together nevermind fix it.Honestly, their are multiple other vehicle providers, if you want German please do the right thing and go BMW
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