Mercedes cars reviewHi All,Am writing this email with a lot frustration and agony after buying my car from Mercedes showroom in Swansea.Pre sales issue: 1. Incorrect information: I was not provided correct information while buying the car, I was shown a wrong broacher and sold a car which is an earlier model. I have already purchased the car and hence I didn’t want to debate and moved on.Technical issues of MERC GLB:1. Touch locking: The locking didn’t work initially for the first few days.2. Auto hold: The auto hold feature wasn’t working the first few days. 3. Anti brake assist: on the very second day I found the anti-brake assist was disabled and I have to drop the vehicle to the showroom in a week time. Vehicle was at the storeroom for a week and I was told there were no issues and there were some software updates installed.4. Engine noise & brakes burning smell: after the ignition is switched off: this is by far the most annoying one. I could hear the engine noise consistently after a short trip. When I raised the issue, I was informed by the technical team that the since this is a new car or takes the DPF filter to clear and it should go of itself after few long drives.5. A/C issues: The car air condition stopped working and it feels like the blower is only working. only when I set the temperature to 16*C I could feel the cold, other wise it feels like the air coming from blower.6. Digital screen switches off: The central digital screen switched off abruptly while driving and it didn’t turn on for about an hour.7. Mercedes Me app: This is the most useless app I have ever used; I get a collision detection message when a standing next to the car. I get the car unlocked when the car is locked. Its just random and intermittent. The customer service is as useless, these guys are the most helpless and underpowered people I every spoke to. They just close cases and cannot even find the details. Breakdown team cannot see the notes of customer care. Customer car cannot see the notes of complaints and dealers work independently. There is a reason Mercedes is the most non reliable brand across the globe. Cars and customer services speak to themselves. List of complaints raised by me since I purchased this car.00263833, 00624502, 01390195, 01459197, 01498954, 01540155, 01546816, 01549807, 01559233, 01572425Thanks,Raj
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