Premium Brand no more. Purchased an E class from Mercedes. Right from the get go i tried to explain the front wing had been damaged and re painted. The manager tried to argue it wasn't, he even turned to me and told me "we're not some back street Garage", shocking attitude. I have since had three services and I was left waiting for over an hour on each. The last one i could see my car waiting in the collection bay but service dept. just left me waiting, no apology. Its a shame, the service you would expect from a main dealer is not worth the extra money. Buy an Audi or Lexus, far better customer service.
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