I contacted Mercedes for service quote at their Taunton garage, the one I’ve always used, (this is their Exeter call centre.)I was quoted for the wrong service even after telling them what was showing on my dashboard. I rang back for a more competitive price, then told I’ve been quoted for the wrong service, re-quoted me for B7 service over £1300.. yes over £1300 only 34000 mile.I rang another Mercedes’ dealership and was quoted £830 for the same service. I’ve tried several times to contact the Exeter call centre left messages, no call back as they say on their answerphone. Poor customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.
