My Mercedes benz C220d has recently had subframe issue which I had been trying to sort out with my local dealer however they really messed me about letting medown on promises made this was made even more difficult as im on crutches and really rely on my car so I got in touch with Head office Milton Keynes I dealt with a young lady in the CEO office Leah Finch Customer assistance manager she was outstanding from reading my email on Wednesday by Friday a new subframe hadarrived at the new dealer who was doing the job by lunchtime the following Tuesday my car was ready to be collected Leah really went the extra mile for me gave me the best customer service I have ever had anywhere Mercedes Benz have a real star there thank so much for all your efforts Steve Provan
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