In March I purchased a used November 2016 C Class 250 convertible from Mercedes Harrogate via the internet, received a number of photos and asked if there were any dents, alloys, tyres etc. When I went to pick it up the weather was sleet, windy & cold, car was outside, looked inside the car, lovely condition except a dent on door sill, walked around car noticed a few scratches also milky finish on back trim around hood, pointed these out, took it to their work shop, buffed scratches out but couldn't remove milky finish so returned home not happy but was told it would come out with some elbow grease. After many tries milky finish could not be removed. Phoned back the sales manager and asked him to replace the trim which would cost nearly £750, the car hasn't been used much due to virus, when the weather picked up took the roof down tried the back wind breaker which is electric and it would jam half way down, the front wind breaker, which is electric had half the rubber strip missing, the drivers seat belt was faulty and not retracting. I had to replaced the front tyres within a couple months, I took car in for service recently at Warrington Mercedes, I've taken all my cars there as they are good to deal with, I also asked them to check the issues above whilst under 12 months warranty, they had to replace front and back wind deflectors also new seat belt & advisory note to replace rear off side tyre, so now I had to buy another two tyres along with the two I bought earlier at a cost of £680 (receipts to show) Do I think Harrogate main dealer checked the car before I bought it? I don't think so, very poor experience with Harrogate, would I buy from them again no way!!
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