UPDATE: Refusing to reject the vehicle after giving clear evidence under the Consumer rights act 2015, STEER CLEAR GUYS! Had the car professionally inspected and there are major floors with the exterior and roof . Reported this well in the 30 day period but Mercedes Benz Finance and this dealer colluding together, absolutely disgusting. THEY HAVE CHOSEN THE WRONG CUSTOMER TO BULLY, i will not stop until my day in court, which i have an obscene amount of evidence for, they are hoping i will bow out but they are sadly mistaken. Very good at sales of (course they are) but after sales is horrific. Car turned up on delivery and there where a few scratches on it. Drive it away and issues with the hood (convertible) and battery malfunctions. Worst is after 4 months I still have not received a log book. Glenn (Mercedes Benz Croydon) Ignores emails and I still do not have a solution to any of the above. Still no log book as he mistakenly put down the wrong address even though he saw my drivers licence on the day of collection. I will be handing this car back to the dealer as I am sick of it.
Claim your business profile now and gain access to all features and respond to customer reviews.
