used.mercedes-benz.co.uk

1.9
1.9 Based on 651 reviews

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Medea Baker
Really Terrible Service from Mercedes…

Really Terrible Service from Mercedes Dealer: Mercedes UK are the UK distributor for Mitsubishi Fuso Trucks and their dealer is Intercounty in Wellingborough: Copy of email to the depot manager follows: "I have already expressed my concern over what is happening to the above truck in an email last week but as yet, have not received a proper reply or even an update as to what is going on.Additionally, the key ordered for a 7.5T truck on Mon 4th January has still not arrived (20th Jan now), despite being told the delivery was likely 5 days / max 9 days. Not only that but no-one can tell me that the key has actually left the factory or any tracking info whatsoever. - It is simply incredible. The truck is stuck in the middle of nowhere with the windows getting smashed and generally wrecked, while I await the key. I simply cannot believe this is happening. I have two Fuso Tippers from a fleet of four off the road. No one at Intercounty on either issue has taken my concerns seriously and I am so fed up with the simple lack of professionalism and it would also seem at this time, technical competence, of Intercounty as well.."Would I ever buy one of these trucks again? - No I would not

1
Date of experience: Jan 20, 2021

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