All A-Class Mercedes leak. Don’t buy them. There’s water coming inside the car. Yes. There’s a pool inside your car in the footwell. This is a well documented manufacturing fault with the seals behind the back bumper. I have bought the full extended warranty . It doesn’t cover seals! Very inconvenient. I brought my car to MB Crawley to repair the leak. Their incompetent team Lead by Gareth Longhurst left my car outside in the rain for two whole days during heavy rain in December 2020 just before Christmas. He knows too well that the car is leaking. I brought the car in for the leak, and they email me a video review to report that I have to change my disk brakes. They want to charge £175 for the video inspection !!🤯The level of incompetence and the lack of care is unbelievable. The more time the car spends with water inside the more its electrical parts are affected. Basically, when the electricalpart is affected you can write off the whole car. It’s the equivalent of an engine failure. Gareth knows this. But Gareth doesn’t care. Because the less he cares, the bigger the Electrical problems become and the more money I need to spend repairing them. Which means the more money the garage makes. They don’t want to cover the repair which includes replacing £20 seals and new carpet. They have known of this problem but they haven’t advised their customers. They have been servicing my car for 4 years and they had ample time to warned me. Why wouldn’t they warn their customers ? It means more business (more labour hours) for the garage to repair than to prevent. This in unethical.There’s evidence that other MB garages do this repair for free. People have written about it. Gareth doesn’t care about what others do. He doesn’t care about ethical conduct. Really shame on you Gareth and MB Crawley for putting your loyal customers through this expense during covid and just before Christmas ! Shame on Mercedes Benz for having such an unreliable manufacturing testing protocol. A class has been recalled many time on faults. It’s not worth buying Mercedes cars Manufactured after 2014. Their cars are not reliable. Mercedes brand is declining.
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