I have never been so utterly surprised and disappointed in the shocking service I received from the Temple Fortune Mercedes. They forgot to do my log book paperwork and I waited 7 months during which time could not use my car. It took me over 3 months to even get a response from them and in desperation tried every communication technique I could possibly attempt. For Mercedes they continually blamed this on Covid-19 when I purchased it last year April and Covid only happened this year March. This was entirely an error in their part having sold me the car and forgotten to change the previous owners name. Very disappointed and very unhappy with the lack of support and communication. Would never ever recommend this dealership and Mercedes is no longer a car I would purchase due to this.
Claim your business profile now and gain access to all features and respond to customer reviews.
