Despite me selling the car & the finance being paid off, Mercedes Finance still took a payment from me. 2 weeks later & I still have not had this reimbursed, they are saying it could be another 5 days, so nearly 3 weeks!!! Customer service is shocking, it takes days for them to get back to you & even then there replies are rude. I have been a customer for 6 years & this has really put me off!
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