I set off on 130miles round trip to view an A-Class that I had arranged with the branch the day before. I viewed the vehicle and test drove it, when I got back to their office and was about to buy the vehicle, I had been told the vehicle had been sold by Ashford. They said that whilst I was out on a test drive the vehicle had been sold which! I find it disgusting how this could happen. Georgie at the Tonbridge branch could not be more helpful however I would suggest to Mercedes to review their system to let the other branches customers are looking and possibly buying the car. It was shocking and absolutely gutting, what a waste of my day off.
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