I bought a used Mercedes Benz e class 220 convertible just over a year ago from Mercedes Benz of Warrington with in 3 weeks of me having the car we had a weekend of heavy rain I went to get in my car and yes it was wet through, I called Mercedes they took the car in for a water test and said they could not find any leak. A couple of months later we had another heavy down pour and yes you guessed it wet through again, so once again I phoned them they took the car water tested it again and decided it needed new rubber seals around the roof, I got my car back and thought great this is the end to my leaky roof, low and behold another heavy down pour and yes the car was soaked yet again, I phoned them they told me to bring it back and the seal had been put on wrong so another couple of weeks without my car, they phoned me again said they had replaced the seal and done a water test and the roof is perfect now, I got my car and once again everything great for 2 months till the rain came and yes a wet through car again I got so sick of it I made a video to show them, one when I first went into it in the morning with a soaked seat and a soaked floor, the second one I used a hosepipe to show them where the water was coming in, I sent it to them and there reply was It says in the handbook you are not to use a jet wash on your roof and said if there was any damage to the seal it was my own fault, they have been a absolute nightmare with me I will never use them again and would highly recommend no one does it has cost me a lot of time money and energy to get a fault rectified and I have still not got anything done by them BUYER BEWARE
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