used.mercedes-benz.co.uk

1.9
1.9 Based on 651 reviews

...

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Bernie Carter
WORST CUSTOMER SERVICE IN THE UK

WORST CUSTOMER SERVICE IN THE UKDon't know where to start. I have emailed the complaints department 2 times but have had no reply. They had my car for 5 days and could not tell me what the issue was. They lied to me telling me the sub frame was touching the gearbox causing a vibration noìse. So I took my vehicle to a local garage who found the problem within 1 hour. There was nothing wrong with the sub frame or gearbox. (THEY lied to me)I have a service plan and warranty with these jokers and they just ignore you. They take your money and just do not care.Be very careful and stay away.

1
Date of experience: May 15, 2019

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