used.mercedes-benz.co.uk

1.9
1.9 Based on 651 reviews

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Posy Butler
My brand new A-Class Mercedes Benz has…

My brand new A-Class Mercedes Benz has 3 faults and the dealer at London Temple Fortune are refusing my rejection of the car. Claiming that they have been fixed. How can a brand new car need service and parts from the start? Mercedes lost its quality, what do they have now? the only reason I bought from Mercedes Benz is for the quality and peace of mind...but I didn't get any of that.Customer service told me the car is been fixed and it is ok now. No, it isn't ok. They are refusing to exchange the car. Can anyone advise on what I can do?.I am so stressed and depressed about this. I can't even look at the car any more, I am that distressed and I am losing sleep over this. This is a nightmare.It is appealing and disgusting from Mercedes Benz to sale faulty cars.Since when did their standards become so low. I feel that I have been treated unfairly.

1
Date of experience: Oct 13, 2019

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