I had the pleasure of visiting the Solihull Service branch of Mercedes today in relation to a simple steering wheel column check on my A45 AMG. I have to commend both the lady who first showed me to reception while explaining the work and the gentleman who served me after completing the job. Both were warm, welcoming and made me really feel at home on my first ever trip to have a car serviced. This is the type of customer service that makes people come back and I am certainly one of them. Excellent 5stars from me and I hope they are both commended.
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