23/9/2019 - took my A class into Leeds Mercedes dealership for a pre arranged service on the Service Care Plan. I advised the girl on reception that my washers both front and rear were intermittent as if there was a blockage in the pipes.At 4pm I rec'd a telephone call to say the car was ready and I arrived there at approx 4.15. The car had not been valeted or even seen a wash as per the service plan and I was told that if I wanted it washing then I would have to wait another hour / hour and a half !!!!!I declined as i needed to be away. Ten minutes into my onward journey the warning light came on to say I needed to top up my washer fluid. SERIOUSLY MERCEDES - Is this the best you can do? you need to have better standards than this. My car is on a four year purchase plan and is a little over three years old. I only took it to Leeds because the York dealer I purchased it from were also useless and "forgot" to tax it for me when I bought it - six months later I went to put the private plate on only to be told by DVLA that it wasn't taxed!!!!!. Gonna go back to BMW I think. Mercedes Dealership- Mercedes Stealership more like.
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