I bought my glc coupe in October 2017 from Mercedes Benz Loughton. I had a number of issues even when buying the car with them and now 6 months later I need 3 new tyres due to the threads going and are nearly illegal which would have got me 3 points and £1000 fine. I have spoken to Loughton who told me I have another 5000 miles to go but when speaking to both the police and a garage I am lucky to get another 1000 miles. I have contacted Mercedes customer care to make a complaint and even they do not want to help or replace the tyres after 6 months. There customer service is also appalling! I did not expect to pay over £40,000 to receive not only rubbish customer service but to also pay £600 for new tyres in 6 months. DO NOT WASTE YOUR MONEY stick to Audi, Range Rover & jaguar!!!!
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