used.mercedes-benz.co.uk

1.9
1.9 Based on 651 reviews

...

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PL69
Shocking service from Stratstone Huddersfield

Shocking service from Stratstone Huddersfiled - 7 times I rang to enquire about a Mercedes GLC. Five times I was left hanging for 10+ minutes with no human voice, only automated commercials extolling the virtues of Stratstone. The other 2 times I was transferred to their sales department by reception; the first time the receptionist told me that no-one was available, the second I did speak to a saleswoman who said she was busy but would ring me back in 5 minutes. One hour later still no reply.If this is how their sales staff operate (who you normally cannot get rid of once you have expressed an interest) then goodness knows what their aftersales service is like!! Avoid like the plague.

1
Date of experience: Jun 04, 2018

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