My Mercedes C350e hybrid (2016) clearly has serious problems with the electric systems. The charging breaks down and it has to go back to be fixed about 4 times per year. Mercedes absolutely refuse to accept that there is a fundamental flaw and simply do a quick fix which then goes wrong again.Communicating with them is maddening. It tends to take about 40 minutes to get through to servicing, past reception after multiple cut-offs, wrong call routing, eternal ringing etc.I really would not recommend that anyone buys a Mercedes since their after sales customer service, if they have a serious problem to deal with, is abysmal.
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