I'm thinking of changing my Mercedes-Benz E-Class Estate for a Cabriolet. Being an old-timer, the first thing I thought of checking was the servicing record of BMW,Audi & Mercedes. You know what I found? The majority of the reviews for each company are 1* and each reviewer claims their marque to be the worst company in the world and to go with the other 3. I did chuckle to myself. What's going on? So here is a review of Mercedes-Benz Poole from the viewpoint of 6 years experience with 2 cars. I have a service contract with MB which, in my opinion is a very good deal. Its £35 per month which equates to £420 per year and includes refills of AdBlue AND free membership of Mobilo roadside assistnace which I have used a couple of times and is very professional (and believe me, I am picky!). Everyone slating the MB service plan seems to have missed this amazing benefit (by contract, my wife's 2010 plate Panda costs £146 per year with Green Flag!).Anyway, back to the servicing review. The showroom is very pleasant and I have always found the staff polite and helpful. There are coffees, biscuits and newspapers available all free and I usually sit at a small table and work while the car is being serviced. I did have the front brake discs and all pads replaced and this was admittedly very expensive. However, this is a premium marque and this sort of cost although unpleasant is not surprising and is just the price you pay for driving a brilliant, well made vehicle. In conclusion, I have no problems with Mercedes and although I am considering the BMW Series 4 Cab for my next car, it would be with a heavy heart especially in the knowledge that I too will become a crazy head banger as soon as I get behind the ultimate driving machine steering wheel.
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