Hi there,Unfortunately i have to come back with another bad review this time about Mercedes Benz Van in Brentford.We book our Sprinter for service and they told us on the healthy check that is an issue with steering wheel where high pressure pipe is leaking. When my driver took the van from service he was driving for few miles and suddenly the wheel was block on traffic at about 50miles/hour on A40 near Hanger Lane.God know how he managed to keep the van straight and avoid a big collision with other drivers.I told him to stop driving and i called the Mercedes-Benz Road assistance. They arrive and sorted,on his report he mentioned that the pressure pipe was loose.Furthermore i tried to contact Mercedes Benz Brantford all day but no luck. I sent emails..no luck...they transfer me to Manchester HQ spoke with Ana...nothing sorted.The person who supposed to look after the car is Ryan Conner. I sent him email,i called but same thing... NO LUCK WITH MERCEDES CUSTOMER SERVICE.Next step is to pop in the branch.Thank you for another bad experience!
Claim your business profile now and gain access to all features and respond to customer reviews.
