i went to get a mot on my car at solihull gave it in for 10am the lady said pick it up at 4pm? i thought ok it does not take that long for an MOT but left it then when my father went to pick the car at 4pm they made him wait another hour saying its not done as they haven't started any work yet. After the hour wait they said they will have to change the discs and both front and rear break pads costing over £600 and the car will be ready the next day so a whole day wasted with them not even starting any work till 4pm. I told them we do not want the work done by them and to just issue the failed MOT certificate detailing what needs to be done. Now on the failed MOT certificated they did not put anything about disc damage or back break pads need changing. They only put that the front break pads need changing. So basically they were trying to Rip me off and pay out over £600 on these things which were fine? i found it all dodgy from start because this time as the car was no longer under warranty they did not even do a video to show all these faults as they always did when it was under warranty.i will never go back to Mercedes for an Mot they blatantly got caught out as they can't lie on the MOT because they knew when i take it to another garage they will tell me that back pads and discs are ok. because of them this wasted 3 whole days for me. Disgraceful service. even if you charged £50- £100 extra on what actually needs changing i probabaly would have paid it. anyway i got it done from another garage with original parts for total £65 front break pads.
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