Nothing short of a disappointing & frustrating experience with Gatwick Mercedes.Put my car in for repair @ 9am & wasn't contacted by a single person all day. My 'health check' was completed 7 hours later @ 4pm!... I had to phone myself around 5pm to be told the technician 'Christian' had gone home. Went to pick up today around 5pm & waited 25 minutes to be seen. People who turned up after were served first & not a single person acknowledged mePremium brand with Halfords service. Disappointing, frustrating & such a lack of basic communicationShame on you.
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