I have a Mercedes S class 560e , which is four and half years old , out of warranty , mileage only 15,000 .The screen has stopped working and I have been told that it would cost me around £250 for a diagnostic test and most probably around £3,500 to replace it .The car quality is a disgrace. Additionally , despite my several attempts to highlight my disappointment with the faulty screen , the service centre personnel had zero understanding , zero sympathy and kept saying what it is likely to cost me including the cost of diagnostics. The car and its global branding based on this and previous experiences is not what is perceived to be on any count in terms of its after sale care , reliability and its personnel failing to acknowledge , understand grievances of a disappointed customer This was experienced at Mercedes Benz Temple Fortune London NW today 12/02/2024.Thank you
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