Contacted mercedes benz dealers 5 times asking for prices on certain things no reply back contacted head office in milton keynes no reply back then contacted head office in germany in march several emails grom them say they are investigating my complaints at the highest level phoned 3 times in the last 6 weeks still.no further forward i have bought 5 mercs in the last 9 years will not be buying any more customer service is nil from dealers and even there head offices are just as bad avoid at all.costs i would give them a -10
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