Zero Stars if I could. My Mercedes was taken in since 8th July 2024 and have not had it back since. The only call I got was to say sorry but we will be keeping your car in a bit longer. Its now 30th July, no car, no updates, you have to keep calling yourself for a lady at reception to say you'll get a call back, why are you employing people to tell customers 'you will get a call back' and eventually you speak to an advisor and they just say "we are going back and fourth with Mercedes in Germany" (Advisor Quincy)Shocking service I've had better from Vauxhall in Hayes
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