Three weeks since I agreed we would get the car in for a repair when they got the part. No contact effort by MB Giffnock as time goes by - I called monday and asked for a call back - nothing. I called today and got to the service team but the person I needed to talk to did not come to the phone, then they hung up the call.The technical incompetence I encounter there is such that I will be looking to PX the car soon and we will not be buying a Mercedes - they are very good cars from good german engineers but ruined by the fact that Mercedes-Benz franchise dealerships and servicing to half-wits.
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