I have brought my 1992 Mercedes 300SL twice into the service department. First visit regarding the servicing of the electric roof. All they did was lubricate the mechanism something I do myself regularly . They did not check the pump and top up the hydraulic liquid. I asked why and the guy said I’ve never had to do this on a car?? . I insisted that I bring the car in again and do what was asked. Surprisingly it did need some liquid and now works a lot better. Second visit despite the car turning over it would not start from cold . I dropped the car the night before and the next day about 11am received a call that it was a relay switch which they replaced. HOWEVER water was gushing out of the car and would I agree to £900 investigation being 5 hours work to find the gushing leak? He then told me that it could takes thousands to repair once they have found the leak. I told him that I had not seen any water leak outside my house but he said the chief service officer had reported how serious it was. I was confused as water gushing out would surely be easy to find. I wanted a second opinion and so took the car elsewhere who jet washed the system and ran the car for 45 mins … NOT A DROP OF WATER. Two days later I drive to devon 4.5 hours and NO OVERHEATING, NO WATER LEAK AND NO TOP UP OF WATER REQUIRED. Go to a back street garage as there you expect to get ripped off UPDATE… two weeks later message from Mercedes Benz ‘we are very disappointed and our team will call you ‘ …. They can’t even do that right !! UPDATE NOT EVEN THE COURTESY OF A RESPONSE!! Cowboys
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