RW** RDS Mercedes E220dCollected car after service and fitting of new adblue tank and on driving home found entertainment screen was faulty, returned immediately to dealer who did a soft reset to remedy, then discovered boot would no longer open when setting off for travel to work, spoke to service manager who said I must just be unlucky !I called service manager whilst car was in for repair and advised him that Mercedes me app was showing BATTERY CRITICAL and this was not showing previously.The car is now dangerous and unfit to drive as I can not access the boot should I get a puncture or similar.I use the car for work and travel 160 Miles a day on the motorway so now I have had to hire a similar car at a cost of £929.01 per week that i will be claiming from JCT600 until this issue is resolved.JCT600 have also informed me that they are unable to claim money for service from Mercedes.The quality of service provided is in dispute as per The Consumer Rights Act 2015 and no further monies will be paid until this issue is fully resolved.None of these faults were apparent before JCT600 had the car.Update: Judge dismissed their claim of non-payment against me. I reiterate DO NOT USE THIS COMPANY. They wasted thousands in legal action as opposed to resolving my issues, only to be embarrassed in court, do not accept shoddy service from these, they have already lost their JLR franchise and Mercedes will be next hopefully.
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