I have a 5 year old GLE450 purchased from Agnew's in Belfast. It has started to rust under one of the door handles and the paint is peeling off. When I contacted Agnew's they sent me to their body shop were it was inspected and an application sent off which Mercedes declined. I then rang Agnew's in Portadown posing as a customer and asked what the warranty is on the paint work and was told 7 years.Mercedes have told me that after 3 years the rust warranty is not applicable if there is no Mercedes Benz service history. However my vehicle does have a service history, it's not with the Agnew Group but it is with a Mercedes Authorised Repairer. This is my third Mercedes SUV and I'm very disappointed with the response from them, I don't believe they should be rusting after 5 years. My vehicle would be ready to change any time and it would make me look at a different manufacturer.
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