used.mercedes-benz.co.uk

1.9
1.9 Based on 651 reviews

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Matilda
2021 Mercedes 43 GLC AMG…

I bought a 2021 Mercedes 43 GLC AMG coupe. When almost on full lock the front tyres crab! This means they don’t run true and scrabble on the road surface, thus wearing the front tyres out earlier than expected. This kind of problem happened on earlier GLC cars and due to a steering geometry problem caused by changing the car from LHD to RHD at the factory, Mercedes acknowledged the problem and sorted the problem out by a recall and a steering geometry amendment during manufacture. However, the more expensive GLC 43 and 63 AMG models were not touched. Leaving the owners, like myself to just live with this annoying problem. I find it absolutely unbelievable that a company like Mercedes can take this couldn’t care less attitude. I think it’s despicable and despite having purchased several new Mercedes in the past, I will never buy another Mercedes car and shall advertise this on as many social media sites as I am a member of.Mercedes, you have been warned!!THE WORST CUSTOMER SERVICE EVER!!! SEE HOW MANY TIMES THEY HAVE RESPONDED TO POOR REVIEWS! NEVER! THEY DON’T EVEN SEEM TO RESPOND TO GOOD REVIEWS. IS THERE ACTUALLY ANYBODY WORKING IN MERCEDES CUSTOMER SERVICE??

1
Date of experience: Oct 16, 2024

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