I’m extremely disappointed with my experience owning a Mercedes-Benz. I purchased in 2023 a used 2020 S350d Grand Edition for £61,000, expecting the level of quality and reliability the brand is known for. Unfortunately, that has not been the case. Shortly after the warranty expired, I encountered a series of serious issues: the AC compressor failed, the camshaft needed replacement, the DPF developed faults, not smooth gear box shifting anymore and the engine began consuming more oil than fuel.Given the premium price point and the brand’s reputation, this level of unreliability is unacceptable. Sadly, this has been the worst car I’ve ever owned, and I can no longer trust Mercedes-Benz as a manufacturer. I won’t be considering another purchase from the brand in the future.
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