Well I thought I bought a nice van from Mercedes Vans Exeter, nothing could be further from the truth. I strongly advise you DO NOT buy any vehicle from here.Let me list the issues I’ve had with my van. Van was only one year old on purchase. Please consider I have still only driven less than 3000 miles since purchase….Tailgate is off centre (much more than accepted tolerance that I was told)Faulty overhead control panel needed replacing (was sold van with this faulty)Driven side wing mirror plastic part had fallen off and fixed by Mercedes Cushion needed fixing on passenger side (was sold van with this fault)Rubber seal needed replacing on tailgate (was sold van with this fault)Faulty sensors developed (seemed to be most drivers side) supposedly fixed but seems the problem has surfaced againBrakes squeaky from purchase, when looked at by Mercedes garage brakes defined as requiring URGENT ATTENTION. Made to sign a disclaimer to drive van home without them being replaced. Only 2000 miles driven from purchase UNBELIEVABLE Two faulty locks, which have now been replaced by Mercedes Exeter Camera does not retract at rear. Have been waiting for months to find out what’s going on, they have tried to replace but failed. Twice I’ve asked and they never get back to meFaulty sensors again have resurfaced today Brakes now squeaking againHorrendous experience with Mercedes throughout, I once thought Mercedes was a reputable company, how wrong was I.
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