Terrible customer experience! I called them up regarding the quotes I received from their website. I spoke with 3 people today and each one lacked any professionalism. I won't bother to go into detail about them but I asked the third lady I spoke with (Lisa) for information on how they get their used engines. She said they get them from an auction. The 2nd guy I spoke to before her, didn't want to answer any questions unless I gave him the quote #. My friend that is the auto body business said it's impossible for them to purchase vehicles from the auction because they need a class 3 license, which only junk yards get. Her answer to this was that they've been in business for 35 years, they sell over 100 engines a day, and she's been working there for 9 years. Yet, they are not accredited on the BBB? The Better Business Bureau rated them "F", they have 62 complaints that have not been resolved and have had 325 complaints filed against them. Wow!!I tried to email Remann back to the email sent me the quote from and it came back as undeliverable!I wanted to ask them how do they prove the miles on the engine, do they have the actual title on the vehicle the engine came out of. My friend in the auto body business told me not to trust them because even if they do sell me the actual motor and the miles are not lies, you still can't trust them because nobody gives you 5 year warranty on a used engine! They'll come up with all kinds of excuses why they won't cover you!
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Quality Remanufactured Engines, Not Used Or Rebuilt Engines, For Sale Online. Backed by a 5 yr, Unlimited Mileage, No Fault Warranty. Free Shipping in the Continental US. Get An Instant Quote.